Terms & Conditions

    • To be able to participate in SEVA Retreats you must have a valid passport and be able to travel to our retreat destinations independently.

    • Flights and travel insurance are not included and must be obtained independently

  • It is your responsibility to read and understand our cancellation policy before making a reservation.

    Payments must be made in full at the time of booking.

    By agreeing to these terms and conditions you are stating that:

    • You have authorized to use the Debit/Credit card and/or PayPal account.

    • You will not charge back, dispute, or reverse any payments.

    • We reserve the right to ban any account/person without notice for any reason.

    • You have read and agreed to the Terms & Conditions.

    • You agree to be bound to the Terms and Conditions and everything listed above and below.

    If you need to cancel the retreat, cancellation fees will apply. All cancellations must be received in writing.

    The following refund policy will apply:

    • All refunds will be strictly issued as credits to be redeemed against future SEVA retreat bookings and valid for 12 months. No refunds will be redeemed against any other SEVA services or products

    • You can cancel your booking within 24hrs from confirmation and receive a full refund if the booking is made up to 30 days before the retreat start date

    • No refund will be provided for premature leaving of the retreat or failure to arrive at the retreat for any reason

    • No refund will be provided for any room downgrades after the 24hrs from the point of booking has lapsed

    • If paying via installments, the above conditions will apply based on the full price of your booking and not just on the paid installments

  • We offer an optional two-part installment for bookings as follows:

    • 50% at the time of booking

    • Remaining balance is to be settled 30 days before the start date of the retreat

  • We reserve the right to cancel or postpone a retreat at our sole discretion. If we cancel or postpone a retreat, we will use reasonable efforts to reschedule the canceled or postponed retreat within twenty-four (24) months from its original start date. Booking fees paid by guests for a canceled or postponed retreat shall be applicable to the rescheduled retreat on an Emirati Dirham (AED) basis only.

    Retreat venue, dates, and locations are subject to change without prior notice. SEVA Retreats reserves the right to change any and all instructors for each retreat or event without prior notice if deemed necessary.

    By registering for a retreat, you acknowledge that SEVA Retreats does not make any representation, warranty, or guarantee as to whether you will ultimately attain a cure for any health condition or disease.

    If for any reason SEVA Retreats must cancel or change the Start Date of any retreat, for any reason whatsoever, you’re entitled to transfer the sums paid to another retreat (either scheduled or at some future time) to be used as credit. Alternatively, you may request a refund of payments made by you to the Company, which will be accommodated insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your Retreat.

    SEVA Retreats is not responsible for your expenses incurred in preparation for any canceled SEVA Retreats such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

    Use of credit or debit cards will not incur a surcharge if payments are cleared in full at the time of booking.

  • Flights must be booked independently, following confirmation of your retreat stays with one of our booking managers. If booking online please await confirmation from the team before booking any flights.

    Transfers from the airport to the retreat and back outside our scheduled transfers are not included in our package.

    Guests are welcome to arrange their own method of transport such as a taxi, instead of arranging transfers with our 3rd party specialist. Please note however that taxi costs may vary for the one-way journey.

    Clients who book transfers independently will need to take full responsibility for their transfers.

  • If you damage your room or any of the properties within your room, charges will apply.

  • If you feel unwell or are not happy with the retreat for any reason, please tell your Retreat Facilitator immediately and we will endeavor to take whatever action is required. Please bear in mind that any claim may be rejected if we are not given the opportunity to put matters right during your stay.

  • You agree to sign a waiver with SEVA Retreats at least 30 days before your retreat Start Date. You are responsible for disclosing all medical conditions upfront and ensuring any medication requirements are clearly communicated in advance to the retreat organizer as SEVA Retreats cannot be held responsible for incidents due to undisclosed known health conditions.

  • You acknowledge that during any trip with SEVA Retreats, you participate voluntarily in any and all activities arranged, and insofar as is legally permissible, you surrender your right to any cause of action against SEVA Retreats, their agents, contractors, employees, and directors, arising from any loss or damage to any person or property that occurs during a SEVA Retreat up to and including death.

    If you are currently pregnant, or under medical or psychiatric supervision, you must provide a Doctor’s certificate confirming your fitness to travel and take part in the retreat as well as notifying SEVA Retreats. SEVA Retreats is unfortunately not suitable for those with psychiatric or deep emotional issues, or those looking for counseling or therapy, as our team are not professionally qualified in these areas. Our team is also not medically trained and does not know your medical history so cannot offer any specific medical advice whilst at the retreat.

    All health issues including allergies MUST be disclosed at the time of booking.

    Our retreat is not suitable for children under the age of 18 years or for people with physical disabilities that cannot take care of themselves, as we do not have the resources or expertise to take on the responsibility to care for them.

    Your Health and Wellbeing

    Many health benefits are associated with regular exercise, a healthy diet, and therapy treatments. However, a small number of people should not participate in certain activities and should seek medical advice. In case of any doubt please consult a doctor before commencing physical activity/starting or receiving treatment.

  • All information provided on the website and any written and verbal form of correspondence is correct at the time of publication. However, due to mechanical faults, weather conditions, or what insurers call ‘Acts of God’, some amenities may be temporarily unavailable. Very occasionally, we may have to vary the advertised program due to staff sickness or other unforeseen problems, in which case we will always try to provide an equivalent replacement. This may not always be possible. For example, if one of our facilitators becomes unwell on day 3 of the retreat, it is likely that it will be too short notice to find another and the session might be changed. This is extremely rare but could happen. The same applies to any of the activities.